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Technical Service

Manage parts sales and service operations together

In a technical-service business, parts/product sales run on the POS infrastructure, while the service process (work orders, warranty tracking) is handled in a separate module. Parts stock and supplier-account management are ready in Posmist today.

Problem → solution

What happens on the ground, and Posmist's answer

01Work orders and warranty are tracked in a separate system

The work-order/warranty module is being built as a separate scope; parts sales and stock are ready today.

02Parts stock and supplier debt get tangled

Stock and supplier-account modules make parts in/out and debt tracking clear.

03It's unclear how much profit I made on which job

FIFO costing shows real profit by part.

04I can't find a customer's past transaction/payment record

The account module puts per-customer transaction and payment history on one screen.

A day in the life

A typical day with Posmist

  1. 09:00

    Opening

    Pending parts orders and stock are checked.

  2. 13:00

    Service + sale

    A parts sale is processed via POS, stock deducts automatically.

  3. 17:00

    Supplier reconciliation

    Parts purchase invoices and supplier debt are checked.

  4. 19:00

    Close

    End-of-day parts sales and profit report are reviewed.

Hardware

Recommended hardware for this solution

Full catalog
Touchscreen

POS Terminal

A touchscreen register terminal fully compatible with Posmist, ready for next-gen fiscal device (GMU) integration.

1D / 2D

Barcode Scanner

A wired/wireless desktop barcode scanner that works with no extra configuration.

FAQ

Technical Service Center businesses ask

Does Posmist have work-order and warranty tracking?

Not yet in Posmist; service work-order management is on a separate product line — let's talk about your needs.

How is parts stock and supplier debt managed?

Stock and supplier-account modules handle parts in/out and debt tracking.

Can I see a customer's past sales?

Yes, the account module keeps a per-customer transaction history.